Privacy Policy 

Effective Date: April 28, 2025 

Your privacy is important to MrRefinish, LLC DBA Carolina Surfacing, Inc. and heyitsrubber.com (hereafter, “Company,” "we", "our", or "us"). This Privacy Policy (“Policy”) provides information about how we collect, use, and protect your personal information. 

1. Collection of Personal Data 

Personal Information you disclose to us: 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services by submitting your contact form. This may include: 

• First and last name 
• Phone number 
• Email address 
• Location of the service 
• Any message you submit through the contact form 
• Contact or authentication data 

We do not process any sensitive information. 

The Company does not seek information from persons who are under 18 years of age and no information should be submitted to the Company by anyone who is under 18 years of age. 

2. How We Process Your Information 

The information you provide is used solely to: 

• Respond to your inquiry 
• Provide customer support or information you requested 

3. How We Store Your Information 

Your message is sent directly to our email inbox. We do not store your data on a public database or server. 

We maintain appropriate technical and organizational measures to protect the security of Personal Data. However, no security measure can guarantee against compromise. The Company will employ the same security safeguards used to protect its own electronic data against loss or theft, as well as unauthorized access, disclosure, copying, use or modification of personal information. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. It is recommended that you should only access the website within a secure environment. 

4. How Long Do We Keep Your Information? 

The Company will only retain personal information as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law. 

Personal information can be deleted at the request of the individual. 

5. Sharing Information with Third Parties 

We do not sell, rent, or share your personal information with any third parties, except as required by law. 

The Company may share data with trusted partners to send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain confidentiality of your information.

The Company may disclose your personal information, without notice, if required by law. 

6. Your Rights 

You have the right to request: 

• A copy of the information you submitted 
• Correction or deletion of your personal data 

To make such a request, please contact us at [email protected]. 

7. Automatically Collected Information 

The Company may automatically collect information about your computer hardware and software. The information may include your IP address, browser type, domain name, access times, pages visited, referring website addresses, and other technical data to help us improve our website. This information is used for the operation of the service, to maintain quality of the service, and to provide statistics regarding the use of the Company’s website. 

We may use a third-party service to collect and analyze usage data. 

Use of Cookies 

The Company’s website may use “cookies” to help personalize your online experience and allows us to understand how our users interact with our website. 

You may have the ability to accept or decline cookies. Most web browsers will automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you decline cookies, you may not be able to fully experience the interactive features of the Company’s website. 

8. SMS (Short Message Service) Consent and Terms & Conditions 

By opting in, you have consented to receive SMS text messages from the Company to the mobile number you have provided, using automated technology or otherwise. Message frequency may vary. Standard message and data rates may apply as charged by your mobile carrier. 

You may receive text messages about your inquiry submitted on the “Contact Us” Form, estimates, service notifications, promotional offers, or other relevant communications. 

Opting Out 

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You may also contact us at [email protected] to be removed from our messaging list. After opting out, you may receive a final confirmation message acknowledging your request. 

Data Usage and Privacy 

We respect your privacy. Your mobile number and any other personal information provided will be handled in accordance with this Privacy Policy. We do not sell, rent, or share your mobile information with third parties for their own marketing purposes without your explicit consent. 

9. Changes to This Privacy Policy 

We may update this policy from time to time. The updated version will be indicated by the “Revised” date at the top of this Policy. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at: 

Email: [email protected]